Thu
Thu
Thu
Thu

Bredasdorp

Thursday°C
Thu
Thu
Thu
Thu

Arniston

Thursday°C
Thu
Thu
Thu
Thu

Napier

Thursday°C
Thu
Thu
Thu
Thu

Struisbaai

Thursday°C
Thu
Thu
Thu
Thu

Elim

Thursday°C
Thu
Thu
Thu
Thu

Protem

Thursday°C
Thu
Thu
Thu
Thu

Klipdale

Thursday°C

Important numbers

Struisbaai Office028 435 6538
Napier Office028 423 3231
Waenhuiskrans Office028 445 9620
Police10111
Ambulance10177
Otto du Plessis Hospital028 424 1167
NSRI028 435 7777
Fire Brigade028 425 1690
Hide -
Home Contact usShow

Weather

Bredasdorp
Thursday°C
Thu
Thu
Thu
Thu

Weather

Arniston
Thursday°C
Thu
Thu
Thu
Thu

Weather

Napier
Thursday°C
Thu
Thu
Thu
Thu

Weather

Struisbaai
Thursday°C
Thu
Thu
Thu
Thu

Weather

Elim
Thursday°C
Thu
Thu
Thu
Thu

Weather

Protem
Thursday°C
Thu
Thu
Thu
Thu

Weather

Klipdale
Thursday°C
Thu
Thu
Thu
Thu

Important numbers

Struisbaai Office 028 435 6538
Napier Office 028 423 3231
Waenhuiskrans Office 028 445 9620
Police 10111
Ambulance 10177
Otto du Plessis Hospital 028 424 1167
NSRI 028 435 7777
Fire Brigade 028 425 1690

Customer Service Training Programme

17 July 2019 - 07 August 2019

The Department of Economic Development and Tourism together with Cape Agulhas Municipality – Tourism promotion and Economic Development will be continuing with the CATHSSETA Customer Services Training Programme in the Western Cape in the 2019/2020 financial year. The Customer Services Training Programme responds to the need that customer service needs to be matched and sustained to global standards.  This project tries to alleviate the inconsistent service levels within the Tourism and Hospitality Industry.  This project will focus on the current workforce in the Industry. 

 

This programme is a 7-day training programme but will be rolled out as follows: respectively in a period of three weeks (2 days in week 1 and 2 days in week 2 and 3 days in week 3). The reason being we are aware that employees being away from their workplaces would be intruding on their operations in the workplace, hence the decision for the three weeks.

 

The programme will run over a 7 day training schedule and the dates for the Cape Agulhas region will take place during:

17-18 July 2019 (2 days) - Week 1

24-25 July 2019 (2 days) - Week 2

5-7 August 2019 (3 days) - Week 3

 

There is no costs involved and we would like all role-players to nominate at least 2 or 3 people that can participate in the training as this will be very beneficial to your organisation. If it’s possible that you could please send me names by Wednesday, 10 July 2019.

 

For further information please contact:

Cape Agulhas Municipality – Tourism Promotion & Economic Development

Cindy Jacobs / Wendy Kweyama

(028) 425-5582

CindyJ@capeagulhas.gov.za

How to get there

Last published 09 July 2019